From emails in your inbox
to orders in your ERP

Convos supports your Sales Ops, turning buyer emails into clean, reviewed orders in your ERP, verified against your catalog.

Book a demoSee how it works

Every order in your inbox
is manual work

Between the email in your inbox and a confirmed order in the ERP sits hours of manual work. Every order has to be read, matched against your catalogue, and entered into your ERP.

TodayWith Convos
Read and re-type every PO by hand
Your inbox is parsed into review-ready orders
Check each line against stock and the catalogue
Every line is automatically matched to your live catalogue
Write the buyer back about every flag
Reply with flagged items are sent automatically
Manually key the finished order into the ERP
The reviewed order is exported directly into your ERP

From inbox to ERP without the manual work

Convos lets you close sales faster and frees up time for your team to focus on the customer experience.

95% of orders created
without humans in the loop
3x faster order processing
for orders with inconsistencies
How it works

Start processing your inbox in minutes

Set up Convos with a few simple steps

1 – Connect your catalog

Import your product master data via sheets or CSVs, or connect your ERP directly.

Catalog sourceproducts
product_master_data.xlsxDrop a sheet or CSV
.xlsx · .csv
or
Connect your ERPAutomatically sync products
Live sync
20157 SKUs imported

2 – Set up your inbox

Connect your inbox for Convos to process orders automatically, or forward emails to read orders on demand.

orders@lights-on.comConnected inbox
Watching
NP
John Doe
PO TKLLFSBU26I1
Order
SS
Jane Doe
Re:PO1112 — revised qty
Order
SL
Adam Jones
Project order — attached sheet
Order
3 orders detected
or forward tolights-on@in.convosapp.comon demand

3 – Review order line by line

Convos locates the order, parses every line, and matches each to your catalog. Flagged lines come with a confidence score and the reasons behind it, so you can accept or reject line by line.

NSNordstromMatchedPOPO–0195722
Needs review1Accepted0Rejected0All1
Table Lamp — Dark finish
SKU10120981
Finish
Black
Size
Medium
QTY1PRICE£2,916.00
REVIEW80% confidenceDetails
issueNo variant with Finish Dark found
candidateVariant with Finish Black found
Accept candidateReject+ Note to customer

4 – Export to your ERP

Convos exports reviewed orders directly into your ERP. No manual data entry needed.

Export to ERPdestination · Business Central
skudescriptionqtyunit_priceline_total10120981Table Lamp — Black12916.002916.0010120744Floor Lamp — Brass4412.501650.0010119302Pendant — Opal Glass6188.401130.40
syncing automatically
Dynamics 365 Business CentralSales order created
Synced
Order no.
SO-104928
Lines
3 of 3
Total
£5,696.40
Get started

See it run on your own orders

Book a demo with our CEO and founder to see how Convos works on your own orders. We offer a free pilot ready within 48 hours.